Client Profile 

The client has an exciting opportunity for the right person to join our experienced team as a Field Service Engineer supporting a diverse and exciting customer base, including several blue-chip accounts. Most of the work would be across the Newcastle/Sunderland region.

Benefits

• Salary Around the £47,000 mark
• Bonus
• 28 Days Holiday + Bank Holidays
• Holiday Buy & Sell Scheme
• Pension
• Healthcare & Wellbeing support options
• Gym Flex
• Open Talent Market
• Shopping & Dinning Discounts
• Employee Share Ownership Programme
• Learning portal and Training Options

Responsibilities 

• Operate within company policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour.
• Take ownership of your customer base to meet/exceed the client’s contractual requirements
• Delivering a best-in-class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of the company.
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Take part in the team call out rota and support other members of the team where possible