Service & PPM Coordinator

We are looking for a highly organised and proactive Service and PPM Coordinator to support the smooth scheduling and administration of our service and maintenance operations. You’ll be the key point of contact between engineers, clients, and internal teams—ensuring planned maintenance visits and reactive callouts are managed efficiently and professionally.
Key Responsibilities:

  • Schedule and coordinate planned preventative maintenance (PPM) visits and service calls
  • Allocate jobs to engineers based on location, skillset, and availability
  • Maintain and update the service database/CRM with accurate job and client information
  • Monitor and manage open jobs, ensuring they are completed within SLA
  • Liaise with clients to confirm appointments, access requirements, and follow-ups
  • Process completed job sheets and raise invoices as required
  • Order parts and materials for upcoming works
  • Support the service team with general administrative duties
  • Provide regular updates to management on outstanding works and KPIs
  • Ensure compliance with company procedures and industry standards

Key Requirements:

  • Previous experience in a service coordinator or scheduling role (ideally within security, fire, FM or similar industries)
  • Excellent organisational and time-management skills
  • Strong communication skills – both written and verbal
  • Confident working in a fast-paced environment with multiple priorities
  • Good IT skills – experience using job management software and Microsoft Office
  • Proactive, detail-oriented, and customer-focused
  • Ability to work well as part of a team and independently

Service & Maintenance Manager

We are looking for an experienced and proactive Security Service and Maintenance Manager to lead our engineering team and ensure the smooth delivery of service, maintenance, and small works across a variety of electronic security systems. This is a hands-on managerial role that combines people leadership with technical oversight and customer relationship management.
Key Responsibilities:

  • Oversee day-to-day operations of the service and maintenance department
  • Lead, mentor, and support a team of engineers and technicians
  • Plan and allocate workloads, ensuring KPIs and SLAs are met
  • Provide technical guidance on fault-finding, repairs, and system upgrades
  • Liaise with clients to ensure high levels of customer satisfaction
  • Conduct site visits and quality checks to ensure works are completed to standard
  • Manage stock levels, tools, and equipment required for engineering activities
  • Maintain compliance with health & safety and industry regulations (NSI, SSAIB, etc.)
  • Identify training needs and help develop the technical capabilities of the team
  • Work closely with other departments to support commissioning, projects, and client handovers
  • Prepare reports and present performance updates to senior management

Key Requirements:

  • Proven experience in a similar managerial role within the electronic security industry
  • Strong technical background in Intruder, CCTV, Access Control, and Fire systems
  • Excellent leadership and team management skills
  • Ability to manage multiple tasks and prioritise effectively
  • Strong communication skills, both with clients and internal teams
  • Full UK driving licence
  • Good knowledge of industry standards and regulations

Senior Service Maintenance & Engineer

We are seeking an experienced and reliable Security Service and Maintenance Engineer to join our team. The successful candidate will be responsible for servicing, maintaining, and occasionally installing a wide range of security systems, including intruder alarms, CCTV, access control, and door entry systems.
Key Responsibilities:

  • Carry out routine maintenance and servicing of electronic security systems
  • Diagnose faults and perform repairs to restore systems to full functionality
  • Respond to emergency call-outs and provide technical support as needed
  • Ensure all works are completed to industry standards and customer satisfaction
  • Complete relevant paperwork, service reports, and maintain accurate records
  • Work in accordance with health and safety guidelines
  • Provide excellent customer service and represent the company professionally
  • Stay updated on new technologies and products in the security industry

Key Requirements:

  • Proven experience in servicing and maintaining security systems (Intruder, CCTV, Access Control, etc.)
  • Good working knowledge of systems such as Texecom, Honeywell, Hikvision, Paxton, etc.
  • Full UK driving licence
  • Ability to work independently and manage workload efficiently
  • Strong fault-finding and problem-solving skills
  • ECS or equivalent certification preferred
  • Willingness to travel across [London / UK Region / Nationwide] and participate in an on-call rota if required

Admin & Service Desk Support

We are seeking a detail-oriented and customer-focused Admin and Service Desk Support professional to join our team. This role plays a vital part in supporting our service operations by providing administrative assistance and acting as a first point of contact for service desk queries. You’ll help ensure our engineers, clients, and internal teams are supported with efficient communication, scheduling, and documentation.
Key Responsibilities:

  • Act as the first line of support for incoming service queries via phone and email
  • Log and track service requests and reactive calls on the job management system
  • Assist in scheduling and dispatching engineers for service and maintenance visits
  • Update service records, job sheets, and customer details in CRM systems
  • Process purchase orders, invoices, and general admin tasks
  • Liaise with clients to confirm bookings, follow up on service visits, and handle queries
  • Support the Service Manager and team with daily coordination tasks
  • Help maintain compliance with internal processes and industry standards
  • Generate and distribute reports as needed (e.g. completed jobs, outstanding tickets)
  • Assist with ordering parts and materials when required

Key Requirements:

  • Previous experience in an admin, service desk, or customer support role
  • Strong organisational and multitasking abilities
  • Excellent written and verbal communication skills

New Business Development Manager

We are looking for an ambitious and results-driven New Business Development Manager to join our team. The ideal candidate will be responsible for identifying and securing new business opportunities, fostering client relationships, and expanding our market presence. This role requires a proactive individual with a strong sales background and a deep understanding of the industry.
Key Responsibilities:

  • Identify and target new business opportunities across key sectors
  • Build and maintain relationships with potential clients, partners, and stakeholders
  • Develop and implement strategies to expand the client base and increase revenue
  • Conduct market research and competitor analysis to identify trends and opportunities
  • Manage the full sales cycle from lead generation to contract negotiation and closing deals
  • Deliver compelling presentations and proposals tailored to client needs
  • Collaborate with marketing and operations teams to ensure seamless service delivery
  • Meet and exceed sales targets and KPIs
  • Attend networking events, industry conferences, and meetings to promote the business
  • Provide regular updates and reports to senior management on business development activities
  • Continuously evaluate business processes and suggest improvements to enhance efficiency

Key Requirements:

  • Proven experience in business development or sales, preferably within [industry]
  • Strong understanding of the market, competitors, and customer needs
  • Excellent communication, negotiation, and presentation skills
  • Ability to build and nurture long-term client relationships
  • Self-motivated with a track record of meeting and exceeding sales targets

Fire and Security Service Engineer

Role: Fire & Security Service Engineer
Location: Plymouth
Rate: £250/ Day + Mileage (No callouts, paid weekly)
Start Date: ASAP
We have multiple contract opportunities for experienced Fire & Security Service Engineers to start immediately in Plymouth.
About the Role
We’re looking for skilled engineers with at least five years of experience in the Fire & Security industry. You’ll be responsible for servicing and maintaining fire alarms and electronic security systems, ensuring all work meets industry standards.
Key Responsibilities

  • Routine service and maintenance of fire alarms and security systems
  • Diagnosing and rectifying faults
  • Working with a range of F&S Systems with a commercial environment

 
If you meet the criteria, please apply with an up-to-date CV for more details.

Fire and Security Service Engineer

Fire & Security Service Engineer
Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Nottingham – £38,000-£40,000 Per Annum
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Package Overview:

  • Basic Salary: £38,000 – £40,000 per annum (Negotiable based on experience) + Overtime
  • Full-Time, Permanent Position
  • Location: Nottingham

Company Overview – Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms)
 
Our client is seeking a dedicated Security Engineer to join their esteemed team on a full-time, permanent basis. With years of industry experience, they are entering a new phase of growth and are expanding their team to meet increasing customer demand.
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Role and Responsibilities:

  • Servicing, repair, fault-finding, and maintenance of IP CCTV, Access Control, Fire and Intruder Alarm systems
  • Field-based role, covering multiple sites
  • Working with a variety of manufacturers’ brands
  • Ensuring high standards of work quality
  • Maintaining effective communication with customers at all times
  • Completing tasks efficiently
  • Providing support to team members when needed

 Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Skills and Experience Required:

  • Full UK driving licence or equivalent (Essential)
  • Motivation and enthusiasm to seize opportunities
  • Ideally, a minimum of 3 years’ experience in the Security Industry (Desirable, but not essential)
  • Open to applicants with experience in one or more disciplines, with a willingness to undergo training
  • Familiarity with various manufacturers’ systems
  • Desirable qualifications: IPAF, CSCS/ECS, FIA, and/or City & Guilds
  • A positive attitude and strong self-motivation are essential

 Benefits of this Fire & Security Service Engineer Position:

  • Competitive basic salary up to £40,000 per annum (Negotiable based on experience)
  • Company vehicle and fuel card
  • Ample overtime opportunities
  • Potential to increase earnings through an on-call rota
  • Annual leave entitlement
  • Pension scheme
  • Ongoing training opportunities
  • Travel pay

Please send in your CV to be considered for this exciting opportunity.

Fire and Security Install Engineer

Fire & Security Install Engineer
Fire & Security Install Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Northeast – £36,000-£38,000 Per Annum
 
Fire & Security Install Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Package Overview:

  • Basic Salary: £36,000 – £38,000 per annum (Negotiable based on experience) + Overtime
  • Full-Time, Permanent Position
  • Location: Northeast

Company Overview – Fire & Security Install Engineer (CCTV, Access Control, Fire & Intruder Alarms)
Our client is seeking a dedicated Security Engineer to join their esteemed team on a full-time, permanent basis. With years of industry experience, they are entering a new phase of growth and are expanding their team to meet increasing customer demand.
 
Fire & Security Install Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Role and Responsibilities:

  • Installation of IP CCTV, Access Control, Fire and Intruder Alarm systems
  • Field-based role, covering multiple sites
  • Working with a variety of manufacturers’ brands
  • Ensuring high standards of work quality
  • Maintaining effective communication with customers at all times
  • Completing tasks efficiently
  • Providing support to team members when needed

 Fire & Security Install Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Skills and Experience Required:

  • Full UK driving licence or equivalent (Essential)
  • Motivation and enthusiasm to seize opportunities
  • Ideally, a minimum of 3 years’ experience in the Fire & Security Industry (Desirable, but not essential)
  • Open to applicants with experience in one or more disciplines, with a willingness to undergo training
  • Familiarity with various manufacturers’ systems
  • Desirable qualifications: IPAF, CSCS/ECS, FIA, and/or City & Guilds
  • A positive attitude and strong self-motivation are essential

 Benefits of this Security Engineer Position:

  • Competitive basic salary up to £38,000 per annum (Negotiable based on experience)
  • Company vehicle and fuel card
  • Ample overtime opportunities
  • Annual leave entitlement
  • Pension scheme
  • Ongoing training opportunities
  • Travel pay

Please send in your CV to be considered for this exciting opportunity.

Fire and Security Service Engineer

Fire & Security Service Engineer
Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Plymouth – £38,000-£40,000 Per Annum
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Package Overview:

  • Basic Salary: £38,000 – £40,000 per annum (Negotiable based on experience) + Overtime
  • Full-Time, Permanent Position
  • Location: Plymouth

Company Overview – Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms)
 
Our client is seeking a dedicated Security Engineer to join their esteemed team on a full-time, permanent basis. With years of industry experience, they are entering a new phase of growth and are expanding their team to meet increasing customer demand.
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Role and Responsibilities:

  • Servicing, repair, fault-finding, and maintenance of IP CCTV, Access Control, Fire and Intruder Alarm systems
  • Field-based role, covering multiple sites
  • Working with a variety of manufacturers’ brands
  • Ensuring high standards of work quality
  • Maintaining effective communication with customers at all times
  • Completing tasks efficiently
  • Providing support to team members when needed

Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Skills and Experience Required:

  • Full UK driving licence or equivalent (Essential)
  • Motivation and enthusiasm to seize opportunities
  • Ideally, a minimum of 3 years’ experience in the Security Industry (Desirable, but not essential)
  • Open to applicants with experience in one or more disciplines, with a willingness to undergo training
  • Familiarity with various manufacturers’ systems
  • Desirable qualifications: IPAF, CSCS/ECS, FIA, and/or City & Guilds
  • A positive attitude and strong self-motivation are essential

Benefits of this Fire & Security Service Engineer Position:

  • Competitive basic salary up to £40,000 per annum (Negotiable based on experience)
  • Company vehicle and fuel card
  • Ample overtime opportunities
  • Potential to increase earnings through an on-call rota
  • Annual leave entitlement
  • Pension scheme
  • Ongoing training opportunities
  • Travel pay

Please send in your CV to be considered for this exciting opportunity.

Fire and Security Service Engineer

Fire & Security Service Engineer
Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms) – Falmouth – £38,000-£40,000 Per Annum
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Package Overview:

  • Basic Salary: £38,000 – £40,000 per annum (Negotiable based on experience) + Overtime
  • Full-Time, Permanent Position
  • Location: Falmouth

Company Overview – Fire & Security Service Engineer (CCTV, Access Control, Fire & Intruder Alarms)
 
Our client is seeking a dedicated Security Engineer to join their esteemed team on a full-time, permanent basis. With years of industry experience, they are entering a new phase of growth and are expanding their team to meet increasing customer demand.
 
Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Role and Responsibilities:

  • Servicing, repair, fault-finding, and maintenance of IP CCTV, Access Control, Fire and Intruder Alarm systems
  • Field-based role, covering multiple sites
  • Working with a variety of manufacturers’ brands
  • Ensuring high standards of work quality
  • Maintaining effective communication with customers at all times
  • Completing tasks efficiently
  • Providing support to team members when needed

Fire & Security Service Engineer (CCTV, Access Control Fire & Intruder Alarms) – Skills and Experience Required:

  • Full UK driving licence or equivalent (Essential)
  • Motivation and enthusiasm to seize opportunities
  • Ideally, a minimum of 3 years’ experience in the Security Industry (Desirable, but not essential)
  • Open to applicants with experience in one or more disciplines, with a willingness to undergo training
  • Familiarity with various manufacturers’ systems
  • Desirable qualifications: IPAF, CSCS/ECS, FIA, and/or City & Guilds
  • A positive attitude and strong self-motivation are essential

Benefits of this Fire & Security Service Engineer Position:

  • Competitive basic salary up to £40,000 per annum (Negotiable based on experience)
  • Company vehicle and fuel card
  • Ample overtime opportunities
  • Potential to increase earnings through an on-call rota
  • Annual leave entitlement
  • Pension scheme
  • Ongoing training opportunities
  • Travel pay

Please send in your CV to be considered for this exciting opportunity.

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